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BitGo Points - Terms of Service

BitGo Points Program Terms 

Last updated: January 28, 2025


These BitGo Points Program Terms (the “Program Terms”) apply to your access to and participation in the BitGo Points Program (“Points Program”). These Program Terms are in addition to and not in lieu of, your rights and obligations under the BitGo Tech General Terms and Conditions for Services (the “BitGo General Terms”). To the extent there is a conflict between these Program Terms and the BitGo General Terms, these Program Terms will govern such conflict. Capitalized terms not defined in the Program Terms have the meanings assigned to them in the BitGo General Terms. 

Please read these Program Terms carefully. By participating in the Points Program, you agree to these Program Terms and the BitGo General Terms. If you do not agree to these Program Terms or the BitGo General Terms, do not participate in the Points Program. For information about how we collect, use, share and otherwise processes information about you, please see our Global Privacy Notice. THE INDEMNIFICATION, DISCLAIMER, LIMITATION OF LIABILITY, AND DISPUTE RESOLUTION PROVISIONS IN THE BITGO GENERAL TERMS WILL, AS IF RESTATED IN THESE PROGRAM TERMS, GOVERN THESE PROGRAM TERMS AND ANY DISPUTE OR CLAIM WITH BITGO TECH ARISING OUT OF OR RELATED TO THESE PROGRAM TERMS OR THE POINTS PROGRAM.

1. Participating in the Points Program

The Points Program is part of the Services, as that term is defined in the BitGo General Terms, and allows participating BitGo Tech customers (“Program Participants”) to earn points (“BitGo Points”) by completing activities as stated in Section 2 below. As the Points Program continues to evolve, we expect to add the ability for Program Participants to redeem BitGo Points for rewards and other benefits.

BitGo Points are not redeemable for cash and have no cash value. Your BitGo Points are personal to you and may not be sold, transferred (by operation of law or otherwise) or assigned or used by you for any commercial purpose.

The Points Program is a pre-general availability Service that is in its ‘beta’ phase. As such, the Points Program may be more prone to errors or inaccuracies, and the Points Program may, at any time and without prior notice, be modified, suspended, unavailable or discontinued. We disclaim all warranties regarding the Points Program. We have no obligation to launch a general availability Points Program, and any such general availability program may have significantly different features.

We may revise and update these Program Terms from time to time in our sole discretion. If we make changes, we will post the updated Program Terms to the Platform and update the “Last Updated” date above. If the Program Terms are updated, we may also attempt to provide you notice in other ways such as by sending an email. Unless stated otherwise, the updated Program Terms will be effective immediately and your continued participation in the Points Program (including by continuing to maintain your Account) after the updated Program Terms are posted will confirm your acceptance of the updates. If you do not agree to the updated Program Terms, you must stop participating in the Points Program.

2. Earning BitGo Points

BitGo Points cannot be purchased and may only be earned by completing Transactions.  For each Transaction, you will be awarded 1 BitGo Point per dollar of value of the Transaction.  The Points calculation is performed using values to the eighth decimal point (i.e., 0.12345678) and we use natural rounding.  While we keep records for Points to the eighth decimal point, we show you whole numbers in the application.  Please note that BitGo Points are not available for and will not be granted for trading pairs that involve fiat to stablecoin, stablecoin to fiat, Bitcoin to WBTC, or WBTC to Bitcoin.  You will also be awarded additional BitGo Points per Transaction based on the cumulative trading volume of your Account using a progressive BitGo Points Multiplier:

BitGo Points typically show up in your balance within a day of a Transaction being completed, but some BitGo Points may take longer to show up. You can check your current BitGo Points balance from the Points dashboard.  To prevent fraud and keep the Points Program viable for all Program Participants, we may impose limits on the number of BitGo Points that a Rewards Participant can earn on a per day or per Transaction basis.

From time to time, we may offer additional ways to earn BitGo Points.

3. Expiration of BitGo Points

BitGo Points typically only expire if we decide to end the Points Program. We’ll attempt to give you 90 days’ advanced notice should that ever happen. As explained in Section 4, BitGo Points will also expire if your participation in the Points Program is terminated.

4. General Terms

  1. Suspension and Termination: We reserve the right to suspend or terminate your participation in the Points Program in whole or in part, with or without notice, if we determine, in our sole discretion, that you have violated these Program Terms, your participation in the Points Program is fraudulent or otherwise unlawful, or we cease serving your jurisdiction.  Additionally, if your Account is suspended or terminated for any other reason it will result in the suspension or termination of your participation in the Points Program. All your BitGo Points will immediately expire upon termination of your participation in the Points Program.

  2. Opting Out: If you no longer wish to participate in the Points Program, you can terminate your participation in the Points Program by opting out on the Points settings screen. All your BitGo Points will immediately expire upon termination of your participation in the Points Program.  If you opt out off the Points Program, you may not re-enroll in the Points Program.

  3. Entire Agreement: These Program Terms, together with the BitGo General Terms, contain the entire understanding between you and BitGo Tech regarding the Points Program.

  4. Severability: If any part of these Program Terms is found not to be legally enforceable, that will not affect any other part of the Program Terms.